Your PAN is unverified, so tax is being cut at the penalty rate
Rejection remark explained · prepared for a provident fund member
A common reason claims fail
VerifiedIf the portal told you
PAN not verified, TDS applicable at higher rate
PAN not seeded against UAN
Your PAN is unverified, so tax is being cut at the penalty rate
If you withdraw before five years of service and your PAN is not verified with EPFO, tax is deducted at a much higher rate. Some claims are rejected outright; others are paid with a large and avoidable deduction.
पांच साल की सेवा पूरी होने से पहले निकासी पर, अगर PAN EPFO में verify नहीं है तो ज्यादा TDS कटता है। कुछ दावे रुक जाते हैं और कुछ में बड़ी कटौती के बाद पैसा मिलता है।
Whose job it is to fix it
You
Nobody else is holding this up. It can be fixed from your side.
Raised at the Accounts Officer desk. Done correctly, this usually clears in about 7 days.
What to do, in order
- 01Youabout 1 day
Check that the name on your PAN matches your EPFO name exactly. PAN verification fails on the same string comparison that fails Aadhaar.
जाँचें कि PAN का नाम EPFO के नाम से बिल्कुल मेल खाता है। PAN सत्यापन उसी तुलना पर विफल होता है जिस पर आधार।
Unified Member Portal → KYC
- 02Youabout 1 day
If your total service is under five years and the amount exceeds the threshold, submit Form 15G (or 15H if you are a senior citizen) with the claim.
यदि कुल सेवा पाँच वर्ष से कम है और राशि सीमा से अधिक है, तो दावे के साथ फॉर्म 15G (वरिष्ठ नागरिक हों तो 15H) जमा करें।
Along with the claim form
Why the message could not tell you any of this
This is the rejection most worth catching before it is paid rather than after. Once tax is deducted at the unverified rate, the money is recoverable only by claiming a refund in your income tax return for that assessment year — the claim itself cannot be reopened to correct it. Verifying PAN first is far cheaper than reclaiming later.
Produced by an independent prototype of a provident fund member portal. Not an official EPFO document and not legal advice.
There are 2 letters for this
Each one is drafted with your own details and the correct statutory wording, ready to send yourself. No account, no sign-in, and nothing sent anywhere — they are assembled in your browser from eight things on the message that rejected you. Nothing is filed on your behalf.
- Letter to your employerAsks your employer for the one action only they can take, in writing, with a date on it.
- EPFiGMS grievanceRegisters the complaint inside EPFO and puts a dated reference number on it.
If nothing moves
The twenty-day settlement commitment restarts every time a desk returns the file, so it can be exceeded indefinitely without ever being formally breached. An RTI application about your own file must be answered in thirty days, and silence past that is a deemed refusal that opens an appeal — and a penalty on the officer personally.
Often the real problem instead
Your name is spelled differently in two places
Name in EPFO records not matching with Aadhaar
Your old employer never marked you as having left
Date of exit not updated by employer
Your bank account is not linked, or the name on it differs
Bank account not seeded with UAN
Your employer has not approved your KYC
KYC not approved by employer