The same moment, twice
₹1,87,430 is not coming. Here is how you find out.
Nothing about the underlying facts changes between these two columns. The same claim failed for the same reason on the same day. Only what the member is told changes.
What the portal shows
ReconstructedClaim Status
| Claim ID | CLM26061101 |
| Member ID | MHBAN00432170000012345 |
| Claim Type | FORM19 |
| Date of Submission | 11/06/2026 |
| Status | CLAIM REJECTED |
| Remarks | CLAIM REJECTED: DEMOGRAPHIC DISCREPANCY IN EPFO PORTAL |
A recreation of the rejection view from the portal’s documented behaviour. Not a screenshot; no logo or code is reproduced.
- Which field failed is not stated
- Which record it was compared against is not stated
- Whose action is required is not stated
- What to do next is not stated
- There is nothing to click
What we show
Mock dataRejected
Your Aadhaar says Rajesh Kumar Singh. Your PF record stops at Kumar.
EPFO record
RAJESH KUMAR
Aadhaar
RAJESH KUMAR SINGH
Fix this with a Joint Declaration through your employer. About 26 days. We have written it for you.
- The exact word that differs
- The record it was compared against
- Who must act, in what order
- Four documents, already filled in
- The one deadline that legally binds them
What actually changes
| The member learns | On the portal | Here |
|---|---|---|
| What went wrong | That something did not match | That SINGH is present in Aadhaar and absent from the PF record |
| Who has to act | Not stated | You, then your employer, then the Regional Office — in order |
| What to send | Not stated | Joint Declaration, employer letter, EPFiGMS, RTI — pre-filled |
| How long it should take | Not stated | About 26 days, broken down per step |
| Which deadline binds them | Not stated | RTI reply under section 7(1) — 30 days, then a personal penalty |
| Why it took 74 days | Not stated | Five entries, two clock resets — shown on the note sheet |